Mental Health Emergency
Call 9-1-1 or go to your nearest hospital emergency room if you can safely get there
Santa Cruz County Behavioral Health Crisis Services
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Description: Behavioral Health Staff on-call to respond to existing clients and families experiencing a crisis
Hours of Operation: After-hours and weekends
Location: Triage and assessment with disposition planning from home, referral for further assessment, or in person services when appropriate
Insurance? Medi-Cal
How to Access: Through answering servic
Provider: County
Description: Crisis Assessment, intervention and referral services in a locked setting for up to 24-hours for adults and children. Dispositions to locked inpatient care or community resources.
Hours of Operation: 24-hours a day, 365 days per year
Location: 2250 Soquel Drive, Santa Cruz
Insurance? Medi-Cal or private insurance
How to Access: self-refer or 5150 Hold
Provider: Telecare
Description: Crisis Assessment and Intervention Services for adults and children. Also provides linkage and referrals for follow-up care.
Hours of Operation: Monday - Friday 8:00 to 4:00
Location: 1400 Emeline Ave, Building K, Santa Cruz and 1430 Freedom Blvd, Suite F, Watsonville
Insurance? Any insurance- Medi-Cal, commercial, no insurance
How to Access: self-refer
Provider: County
Description: Mobile Crisis Team responding in the field and in the office for individuals experiencing a serious mental health crisis.
Hours of Operation: Monday - Friday 8:00 to 4:00
Location: Field and Office Based
Insurance? Any insurance- Medi-Cal, commercial, no insurance
How to Access: (800) 952-2335
Provider: County
Description: Mobile Crisis Team responding in the field to youth and young adults experiencing a serious mental health crisis utlizing the mobile behavioral health office.
Hours of Operation: Monday - Friday 8:00 to 4:00
Location: Field and Office Based
Insurance? Any insurance- Medi-Cal, commercial, no insurance
How to Access: (800) 952-2335
Provider: County
Description: Mental Health Clinicians embedded with Santa Cruz Police Department, Santa Cruz Sheriff's Office, and Watsonville Police Department.
Hours of Operation: Everyday 8:00 to 6:00
Location: Law Enforcement Dispatch
Insurance? Any insurance- Medi-Cal, commercial, no insurance
How to Access: Law Enforcement Dispatch (911)
Provider: County
Description: Locked 16-bed psychiatric inpatient treatment facility for adults experiencing a serious mental health crisis. Twenty-four hour treatment and care.
Hours of Operation: 24-hours a day, 365 days per year
Location: 2250 Soquel Drive, Santa Cruz
Insurance? Medi-Cal or private insurance
How to Access: self-refer or 5150 Hold
Provider: Telecare
Description: 24/7 crisis services for youth in the foster care system
Hours of Operation: 24-hours a day, 365 days per year
Location: Field and Home based
Insurance? Medi-Cal
How to Access: Refered via Human Services Agency (HSD)
Provider: Encompass Community Services
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