Mental Health Emergency

Call 9-1-1 or go to your nearest hospital emergency room if you can safely get there


Santa Cruz County Behavioral Health Crisis Services

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Description: Behavioral Health Staff on-call to respond to existing clients and families experiencing a crisis

Hours of Operation: After-hours and weekends

Location: Triage and assessment with disposition planning from home, referral for further assessment, or in person services when appropriate

Insurance? Medi-Cal

How to Access: Through answering servic

Provider: County

Description: Crisis Assessment, intervention and referral services in a locked setting for up to 24-hours for adults and children. Dispositions to locked inpatient care or community resources.

Hours of Operation: 24-hours a day, 365 days per year

Location: 2250 Soquel Drive, Santa Cruz

Insurance? Medi-Cal or private insurance

How to Access: self-refer or 5150 Hold

Provider: Telecare

Description: Crisis Assessment and Intervention Services for adults and children. Also provides linkage and referrals for follow-up care.

Hours of Operation: Monday - Friday 8:00 to 4:00

Location: 1400 Emeline Ave, Building K, Santa Cruz and 1430 Freedom Blvd, Suite F, Watsonville

Insurance? Any insurance- Medi-Cal, commercial, no insurance

How to Access: self-refer

Provider: County

Description: Mobile Crisis Team responding in the field and in the office for individuals experiencing a serious mental health crisis.

Hours of Operation: Monday - Friday 8:00 to 4:00

Location: Field and Office Based

Insurance? Any insurance- Medi-Cal, commercial, no insurance

How to Access: (800) 952-2335

Provider: County

Description: Mobile Crisis Team responding in the field to youth and young adults experiencing a serious mental health crisis utlizing the mobile behavioral health office.

Hours of Operation: Monday - Friday 8:00 to 4:00

Location: Field and Office Based

Insurance? Any insurance- Medi-Cal, commercial, no insurance

How to Access: (800) 952-2335

Provider: County

Description: Mental Health Clinicians embedded with Santa Cruz Police Department, Santa Cruz Sheriff's Office, and Watsonville Police Department.

Hours of Operation: Everyday 8:00 to 6:00

Location: Law Enforcement Dispatch

Insurance? Any insurance- Medi-Cal, commercial, no insurance

How to Access: Law Enforcement Dispatch (911)

Provider: County

Description: Locked 16-bed psychiatric inpatient treatment facility for adults experiencing a serious mental health crisis. Twenty-four hour treatment and care.

Hours of Operation: 24-hours a day, 365 days per year

Location: 2250 Soquel Drive, Santa Cruz

Insurance? Medi-Cal or private insurance

How to Access: self-refer or 5150 Hold

Provider: Telecare

Description: 24/7 crisis services for youth in the foster care system

Hours of Operation: 24-hours a day, 365 days per year

Location: Field and Home based

Insurance? Medi-Cal

How to Access: Refered via Human Services Agency (HSD)

Provider: Encompass Community Services

 

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